Natural Language Processing
Unlock the meaning inside voice, text, and documents with bespoke NLP solutions. From multilingual virtual assistants to knowledge extraction, we craft experiences that understand context and act responsibly.
Experience highlights
- Conversation design aligned to your brand voice
- 30+ languages with intent and sentiment detection
- Guardrails for safety, compliance, and escalation
Join our weekly conversational AI showcase to see agent hand-off, knowledge search, and analytics in action.
Request demo accessSupported languages
Domain-tuned language packs with context memory and translation pipelines.
Conversation CSAT
Measured across customer care programs using Nexora-designed assistants.
Self-service containment
Reduction in live agent volume while preserving compliance and empathy.
Knowledge orchestration
Blend foundation models with curated knowledge graphs, embeddings, and vector search to answer precisely.
- Domain ontologies & taxonomy design
- Retrieval-augmented generation flows
- Automated document enrichment
Conversation design studio
Collaborative workshops, journey mapping, and UX testing keep assistants human-centric.
Playbooks • Persona libraries • QA harness
Trust by design
PII redaction, policy enforcement, and continuous evaluation keep your conversations secure and on-brand.
NLP program blueprint
Stack & integrations
We weave NLP capabilities into your existing support stack—CRM, ticketing, knowledge management—so frontline teams stay in sync.
Context-aware responses in seconds
Our orchestration layer retrieves policy snippets, previous interactions, and product data before crafting an answer, ensuring accuracy and transparency.
- Real-time compliance checks
- Suggested next-best actions
- Seamless human hand-off with conversation summaries
"Hi, I need to update my shipping address and check if my loyalty points can cover the next order."
"Thanks for reaching out, Alex! I can update your delivery address to the new location in Austin. You currently have 2,450 points—enough to cover 80% of your upcoming order. Would you like me to apply them?"
• Recent orders • Loyalty policy rev 9.3 • Consent record • Fraud risk score (low)
Frequently asked questions
“Nexora delivered a multilingual assistant in twelve weeks that now handles 7,000 daily conversations with NPS higher than our phone channel.”
Give your customers a voice-led, human experience
Let us architect a conversational AI roadmap that increases satisfaction, lowers cost-to-serve, and protects your brand.