Resources
Support Center
Need assistance? Our support engineers and success managers are ready to help you troubleshoot, optimise, and evolve your Nexora solutions.
Support tiers
- Standard: 8x5 coverage with 24-hour response
- Priority: 24x7 coverage with dedicated TAM
- Enterprise: Embedded squads and proactive reviews
Get help fast
Live chat, ticketing portal, and phone support ensure you receive timely assistance.
Success programs
Quarterly business reviews, adoption workshops, and health checks keep projects on track.
Community
Join forums, webinars, and knowledge-sharing sessions with peers and Nexora experts.
How to engage
- Open a ticketLog issues, feature requests, or configuration questions in minutes via the portal.
- Schedule a callBook time with solution experts for architecture reviews or roadmap discussions.
- Join office hoursWeekly sessions covering best practices, new features, and live Q&A.
Service level targets
30 min
Priority response
4 hrs
High severity
1 day
Standard
We measure success by your success. Let us know how we can help.